These policies are provided for general business transparency and are not a substitute for advice from a licensed attorney. Consumer rights that cannot legally be waived remain unaffected.
Digital products
Because digital products are delivered electronically and cannot be returned, all digital-product sales are final once access or delivery has been provided. We do not offer refunds, exchanges or credits except where required by law.
Memberships
Launch, Leverage and other recurring memberships may be canceled at any time before the next renewal. Cancellation stops future billing; access continues through the end of the current paid billing period. Previously processed charges are nonrefundable, and no prorated refunds or credits are issued except where required by law.
Legacy and private services
Legacy mentorship, annual programs, private coaching and other high-touch services may have separate enrollment agreements, payment schedules, cancellation provisions and attendance requirements. The offer-specific agreement presented before purchase controls if it differs from this general policy.
Technical issues
If you cannot access a purchase, contact us so we can help restore access. A correctable access issue does not automatically qualify for a refund.
How to cancel
Use the cancellation controls provided through Skool or the applicable billing platform. You may also email us before your renewal date for assistance. You are responsible for canceling before a renewal is processed.
Questions?
Contact Digital Lash Legacy, LLC at digitallashlegacy@gmail.com.